For now, I have not played thus far because I am waiting on my account to be verified a few days now, good sites usually have it done within 24 to 48 hours max. I’m pretty sure they will have a usual excuse for not verifying thus far ie. we have lots to verify and bla bla, If i worked there and my job was verification of documents I would get through hundreds per day its a simple process either correct documents or incorrect documents and a quick email to the user. you have lost a customer before he even started to play. always remember be fast keep customers happy and keep customers returning.